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E-mail Standards
 

E-mail has become an important way for Downey Savings to communicate with our customers and we want to assure you that we will safeguard your privacy.

Downey Savings does not sell, rent, exchange or otherwise make available your e-mail address to any outside source.

We do, however, use e-mail to inform you of special offers that we believe will benefit you. Typically, these e-mails are sent no more than eight times a year – about once every seven weeks.

E-mail is also used to quickly alert you to any security concerns that might affect your account. These messages are sent on an “as needed” basis.

Downey Savings takes your online security seriously and we will not solicit confidential or sensitive customer information via e-mail. You can learn more about “phishing” and other online scams by viewing the Fraud Prevention page.

Each e-mail we send gives you the opportunity to opt-out from future e-mailings. If you do choose this option, your decision will be respected. You can also see our complete Privacy Statement by visiting the Privacy Statement page.

Please understand that we value your business and respect your privacy. We do hope you will allow us to communicate with you via e-mail and ask you to set your anti-spam software to accept messages from “downeyS&L@downeysavings.com.”

And if you are not currently receiving e-mails from Downey Savings, please tell a member of our branch staff the next time you visit so we can ensure that we have your correct e-mail address.

Thank you.